Defy Medical reviews
Defy Medical is a Tampa clinic offering in-person and telehealth care, where weight loss sits alongside hormone therapy and primary care. It publishes no price for anything — no consultation fee, no medication price, no plan — and bills per visit rather than by subscription. It also does not say whether the GLP-1s it prescribes are compounded or brand-name.
What Defy Medical costs
Defy Medical does not publish a price for these medications on its public pages.
Defy publishes no price for any weight-loss service. There is no plan card, no consultation fee and no medication price anywhere on its weight-loss page, and it presents that as a feature: no subscriptions, no contracts, pay only for what you use. One patient's BBB review mentions a $275 consultation fee, which we record as what that patient says they were charged rather than as a published price. Because nothing is published, we cannot place Defy in any price comparison, and its terms make everything final sale — so ask for a written quote covering the consultation, the labs and the medication before you book.
Is Defy Medical legit?
Defy Medical LLC is a Tampa, Florida clinic operating for more than a decade, offering hormone therapy, primary care, peptide therapy and weight loss both in person and by telemedicine. Its medical director is named and its BBB file dates from 2016. It accepts no insurance of any kind. We found no FDA warning letter or FTC action against it. Two things a buyer should know are absent: any published price, and any statement of whether its GLP-1s are compounded or brand-name.
- Company:
- Defy Medical LLC, 4809 N. Armenia Ave, Suite 220, Tampa, FL 33603
- Pharmacy partner:
- Not named. Defy says it prescribes from a network of trusted pharmacies without identifying any of them — which matters more than usual here, because it also does not say whether the medication is compounded.
- Clinicians:
- Dr Justin Saya is named as medical director and lead practising physician. Its terms otherwise refer generally to licensed healthcare professionals and qualified providers, without listing state licences or credentials for the wider team.
- States served:
- Not published. Its terms say services are intended only where permitted by law, that out-of-state telemedicine patients need an updated physical examination every two years, and that it does not send controlled-substance prescriptions across state lines — implying a multi-state telemedicine footprint alongside the Tampa clinic.
- Cancellation:
- There is no subscription to cancel — Defy bills per consultation, lab and prescription. What it does charge for is late cancellation: appointments cancelled with less than 24 hours' notice, and no-shows, are charged the full consultation fee. Defy also reserves the right to end access to its services at any time, for any reason, without notice.
- Refunds:
- Its terms state that all sales are final, except for billing errors which are credited to the account. Lab orders can be refunded only before the specimen is submitted, less a $25 processing fee, and never because of the results. Unused lab orders stay valid for twelve months and can be renewed once at no charge, after which no refund or credit is owed.
Safety of what they sell: Is compounded tirzepatide safe? · Is compounded semaglutide safe?
What patients say
No Rate GLP-1 reviews yet
Used Defy Medical? Be the first to share your experience and help others choose with confidence.
Be First to ReviewWhat people report elsewhere
Defy has the largest review base of any provider in this round: 4,137 Trustpilot reviews averaging 4.8 out of 5, on a claimed profile where it replies to 94 per cent of negative reviews. Reviewers consistently describe knowledgeable staff, thorough consultations and providers who take time to explain — the profile of a long-established clinic with a loyal patient base. Its BBB file is tiny by comparison, three complaints and a C rating, and the reviews visible there include a former-employee workplace complaint rather than a patient experience, plus one dispute over a $275 consultation fee where the patient felt staff were unwilling to help. Given the scale difference, the fair reading is a well-regarded clinic with occasional friction over fees — which is unsurprising when no fees are published.
Rate GLP-1 has no verified reviews of Defy Medical yet; the paragraph above summarises public platforms and never quotes them.
Pros
- + Highly rated on Trustpilot (4.8/5, ~4,000 reviews)
- + No subscription/contract, pay only for services used
- + Uses accredited 503A/503B compounding pharmacy partners like Empower Pharmacy
Cons
- - No pricing published on the website; must consult to learn cost
- - Does not accept insurance
- - Some reviews note inconsistent follow-up appointment quality depending on assigned provider
Medications & eligibility
Medications
- • Compounded semaglutide
- • Compounded tirzepatide
- • Compounded liraglutide
Eligibility & insurance
No BMI or age threshold is published. Defy frames weight loss around finding an underlying cause through comprehensive blood testing rather than applying a numeric cut-off.
Insurance: not accepted (cash pay)
How Defy Medical works
- 1Have an initial consultation, by telemedicine or in person at the Tampa clinic.
- 2Complete comprehensive blood testing covering thyroid, metabolic health, heart and kidney function, inflammation, cholesterol and hormone levels.
- 3Your clinician builds an individual care plan, which may include hormone replacement therapy and a weight-loss prescription — semaglutide, tirzepatide or liraglutide are named.
- 4Book follow-up visits as you want them; there is no fixed schedule.
Alternatives to Defy Medical
Providers in the same lane and price band, plus the comparison pages that include this one.
Defy Medical FAQ
How much does Defy Medical cost?
Defy does not publish prices. There is no consultation fee, medication price or plan cost anywhere on its weight-loss pages — it bills per visit, lab and prescription instead, and presents the absence of subscriptions as a benefit. One patient's BBB review mentions a $275 consultation, but that is one person's account rather than a published rate.
Does Defy Medical prescribe compounded or brand-name GLP-1s?
It does not say, which is a real gap. Its weight-loss page names semaglutide, tirzepatide and liraglutide without specifying whether they are FDA-approved brands or pharmacy-compounded versions, and the word compounded does not appear on the page. Ask before you book, because the difference is substantial.
Does Defy Medical take insurance?
No — it states plainly that it does not accept insurance of any kind. It will provide a superbill with procedure and diagnosis codes on request so you can try for out-of-network reimbursement, with no guarantee that your insurer will pay anything.
What happens if I miss an appointment?
You are charged the full consultation fee. Defy charges in full for no-shows and for appointments cancelled with less than 24 hours' notice, and its terms state that all sales are final apart from billing errors — so a missed visit is money gone.
Rate GLP-1 editorial team
Researches provider pricing, licensing and public ratings from primary sources and re-verifies every profile on a published schedule.
September 16, 2026
Prices, ratings and policies re-checked against the sources below. Report an error
Not paid by Defy Medical
No affiliate links on this page. Rankings can't be bought. Disclosure
- Defy Medical weight-loss service — accessed September 16, 2026
- Defy Medical terms of service (refunds, cancellation, insurance) — accessed September 16, 2026
- Trustpilot: defymedical.com — accessed September 16, 2026
- BBB profile: Defy Medical LLC — accessed September 16, 2026