
FuturHealth reviews
FuturHealth (FuturHealth, Inc., San Diego) is a subscription weight-loss platform whose clinicians prescribe brand-name GLP-1s — Wegovy, Zepbound, Ozempic, Mounjaro and the Wegovy and Foundayo pills — with a meal program, app and Apple Fitness+ bundled in. It publishes no prices: the subscription fee is set at checkout and excludes medication, labs and provider fees. Consider it only if you want coaching extras and can accept undisclosed pricing and a heavy complaint record.
What FuturHealth costs
FuturHealth does not publish a price for these medications on its public pages.
FuturHealth does not publish any prices on its website, and its pricing is only revealed inside the sign-up funnel, so no plan can be recorded here. Its Terms of Use state in capitals that subscription fees do not include medication costs: the membership covers platform access and clinician consultations, while GLP-1 medication, pharmacy charges, lab tests and any additional provider fees are billed on top. Memberships auto-renew monthly, free trials convert to paid unless cancelled, and financing through third-party lenders such as Affirm is offered. The site says the program is FSA/HSA eligible and does not require insurance.
Is FuturHealth legit?
FuturHealth, Inc. (also recorded by the BBB as FuturCo Health Technologies) is a San Diego company incorporated in November 2023 that operates a weight-loss app and membership; it states it is not a health care provider, and prescribing is done by an independent medical group and licensed clinicians who see members by appointment. Medications are described as genuine brand-name products from licensed US pharmacies, and the site claims LegitScript certification. The company has an A- BBB grade but 1,711 complaints closed in three years and a 2.3/5 BBB customer score, driven largely by billing and cancellation disputes.
- Company:
- FuturHealth, Inc. (BBB also lists FuturCo Health Technologies), 325 W Washington St Ste 2, San Diego, CA 92103; incorporated 2023-11-17
- Pharmacy partner:
- Unnamed 'licensed, U.S.-based pharmacies'; the terms say meals and some products may ship from third parties
- Clinicians:
- FuturHealth says it is not a health care services provider; clinical decisions are made exclusively by licensed providers employed by or contracting with an independent medical group, and it does not guarantee any medication will be prescribed
- States served:
- Not published on the site
- Cancellation:
- Cancel in the app or website under Account Settings > Subscription > Cancel Subscription, by calling (831) 900-4723 (8 a.m. to 8 p.m. Eastern, seven days a week) or via chat on fh.co; requests are processed within one business day. Cancel at least 24 hours before the renewal date shown in your account to avoid the next monthly charge. Cancelling does not refund the current period except under the satisfaction guarantee.
- Refunds:
- Billing and Refunds policy dated 2025-02-07: plans are non-refundable for any month in which medication orders, consultations or appointments occurred; discounted products are non-refundable; appointments cancelled within 72 hours are charged. A 'Membership Satisfaction Guarantee' in the Terms of Use refunds FuturHealth membership fees paid in the six months before cancellation, less completed provider visits, medication, pharmacy, lab, shipping, onboarding and other third-party charges, which are never refunded. If a provider changes your program to a cheaper plan, the difference is refunded. Refunds on financed purchases do not stop payments to the lender.
What patients say
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On Trustpilot (4.6/5, 15,774 reviews, 87% five-star, 7% one-star) members praise knowledgeable, patient clinicians, quick responses and medication that ships on schedule. The negative reviews there and on the BBB (2.3/5 from 530 reviews; 1,711 complaints closed in three years) cluster around money and logistics: charges continuing after cancellation or dose reductions, unauthorized or duplicate charges, refunds that are hard to obtain, orders stuck in processing for weeks, medication sent to the wrong address, dosage records that did not match the prescription, portal errors, and members who say they never got a real provider appointment. One BBB reviewer reported a provider ending a visit because they were not licensed in that state.
Rate GLP-1 has no verified reviews of FuturHealth yet; the paragraph above summarises public platforms and never quotes them.
Pros
- + Offers both brand-name and compounded GLP-1 options
- + Includes nutrition plans, dietitian guidance and Apple Fitness+ access
- + Large volume of positive Trustpilot reviews citing smooth onboarding
Cons
- - Pricing not disclosed upfront on the marketing site
- - Membership and medication billed as separate recurring fees, raising total cost
- - Recurring complaints about delivery delays and billing/customer service issues
Medications & eligibility
Medications
- • Compounded semaglutide
- • Brand GLP-1s
- • Wegovy®
- • Zepbound®
- • Ozempic®
- • Mounjaro®
Eligibility & insurance
Adults 18 and older; medication is prescribed based on BMI and health profile at the provider's discretion. The site warns against use with a personal or family history of medullary thyroid carcinoma or MEN 2.
Insurance: partial: FuturHealth does not bill insurance, Medicare or Medicaid for its platform fees, but a third-party partner can check benefits and obtain prior authorization so the medication itself may be covered; the program is FSA/HSA eligible
How FuturHealth works
- 1Complete the free online intake form (about three minutes) to see whether you pre-qualify based on BMI and health profile.
- 2Meet a weight-loss clinician by appointment; the clinician decides which medication, if any, to prescribe and sets the plan, with monthly check-ins and refills before you run out.
- 3Pay the membership at checkout; medication, labs and provider fees are charged separately and, if you use insurance, a third-party benefits check estimates your out-of-pocket cost and handles prior authorization.
- 4Medication is delivered from a licensed US pharmacy and tracked in the FuturHealth app, which also provides dietitian-designed recipes and optional meal delivery, Apple Fitness+ access and progress tracking.
Alternatives to FuturHealth
Providers in the same lane and price band, plus the comparison pages that include this one.
FuturHealth FAQ
Is FuturHealth legit?
FuturHealth, Inc. is a San Diego company founded in 2023 whose independent medical group prescribes genuine brand-name GLP-1s; it claims LegitScript certification and scores 4.6/5 on Trustpilot. It is not BBB-accredited, and its BBB record shows an A- grade alongside 1,711 complaints in three years and a 2.3/5 customer score, mostly about billing and cancellation.
How much does FuturHealth cost per month?
FuturHealth does not publish prices; the membership fee is shown only inside the sign-up funnel. Its terms state the subscription covers the platform and clinician consultations but not medication, pharmacy, lab or extra provider fees, so the total monthly cost is the membership plus the price of Wegovy, Zepbound or another prescribed drug.
Does FuturHealth accept insurance?
Not for its own fees: FuturHealth says it is not an insurance plan and does not bill Medicare, Medicaid or private insurers for platform charges. It does offer a third-party benefits check and prior-authorization support so your insurance may cover the medication, and the membership is FSA/HSA eligible.
How do I cancel FuturHealth?
Go to Account Settings > Subscription > Cancel Subscription in the app or site, call (831) 900-4723 between 8 a.m. and 8 p.m. Eastern any day, or use the chat on fh.co, at least 24 hours before your renewal date. Cancellations are processed within one business day; the current month is not refunded except under the satisfaction guarantee.
What medications does FuturHealth prescribe?
FuturHealth's products page lists brand-name Wegovy injection, Zepbound injection, Ozempic injection, the Wegovy pill and the Foundayo pill, and its FAQ also mentions Mounjaro. Prescriptions are at the discretion of the independent clinicians, and the company says it does not guarantee that any particular medication will be prescribed.
Which states does FuturHealth serve?
FuturHealth does not publish a list of states on its website. Its terms only say clinicians are licensed providers working through an independent medical group, and at least one BBB reviewer reported a visit ending because the provider was not licensed in their state, so confirm availability during intake.
Rate GLP-1 editorial team
Researches provider pricing, licensing and public ratings from primary sources and re-verifies every profile on a published schedule.
September 12, 2026
Prices, ratings and policies re-checked against the sources below. Report an error
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No affiliate links on this page. Rankings can't be bought. Disclosure
- FuturHealth homepage (futurhealth.com, redirects to landing.fh.co) — accessed September 12, 2026
- FuturHealth landing page (medications, FSA/HSA, FAQ) — accessed September 12, 2026
- FuturHealth how it works — accessed September 12, 2026
- FuturHealth products and services — accessed September 12, 2026
- FuturHealth about us (leadership, advisory team) — accessed September 12, 2026
- FuturHealth billing and refunds policy (dated 2025-02-07) — accessed September 12, 2026
- FuturHealth terms of use (subscription excludes medication; cancellation; satisfaction guarantee) — accessed September 12, 2026
- Trustpilot: futurhealth.com — accessed September 12, 2026
- BBB profile: FuturHealth — accessed September 12, 2026
- BBB customer reviews: FuturHealth — accessed September 12, 2026