LifeMD reviews
LifeMD is a Nasdaq-listed, 50-state telehealth company whose Weight Management Program prescribes brand-name GLP-1s only: Wegovy (pen and pill), Zepbound, Saxenda, Ozempic and Foundayo. You pay a $149/month program fee ($39 first month, $75/month on the annual plan) plus medication, which runs from $149/month cash-pay or an insurance copay. It suits people who want brand-name drugs with insurance help, not the cheapest compounded option.
What LifeMD costs
Normalised to a monthly price and captured from LifeMD's own pages on September 12, 2026. Introductory offers are noted, never used as the price.
| Plan | Medication | Per month | What's included | Captured |
|---|---|---|---|---|
| Weight Management Program fee — monthly (insurance-covered medication)Program fee only. First month is $39; the FAQ says the fee drops to $75/month on an annual plan whose total is not published. Medication is not included: if your plan covers it, LifeMD says its average approved copay is $0–$25 per fill; if not, you pay cash-pay medication prices or cancel. People with Medicare, Medicaid, TRICARE or other government coverage are not eligible for the GLP-1 programs. | Brand-name GLP-1 billed through insurance (Wegovy, Zepbound, Saxenda, Ozempic, Mounjaro)Brand-name GLP-1s | $149/mo | clinician visits · lab work · insurance benefits check · prior authorization support · coaching · LifeMD+ membership | September 12, 2026 |
| Weight Management Program + Wegovy pill (cash-pay)Wegovy pill from $149/month cash-pay for new patients without insurance coverage, plus the $149/month program fee (first month $39; $75/month on the annual plan). Medication price depends on eligibility and supply and is billed separately from the program fee. | Wegovy (oral semaglutide) tabletsOral GLP-1s | $298/mo | medication · clinician visits · lab work · insurance benefits check · coaching · LifeMD+ membership | September 12, 2026 |
| Weight Management Program + Wegovy pen (cash-pay)Wegovy pen from $199/month cash-pay for new patients without insurance coverage, plus the $149/month program fee (first month $39; $75/month on the annual plan). Medication is billed separately and its price depends on eligibility and supply. | Wegovy (semaglutide) injectionBrand-name GLP-1s | $348/mo | medication · clinician visits · lab work · insurance benefits check · coaching · LifeMD+ membership | September 12, 2026 |
| Weight Management Program + Zepbound vial (cash-pay)Zepbound vial from $299/month cash-pay, plus the $149/month program fee (first month $39; $75/month on the annual plan). Higher doses cost more; medication is billed separately. | Zepbound (tirzepatide) single-dose vialBrand-name GLP-1s | $448/mo | medication · clinician visits · lab work · insurance benefits check · coaching · LifeMD+ membership | September 12, 2026 |
clinician visits · lab work · insurance benefits check · prior authorization support · coaching · LifeMD+ membership · captured September 12, 2026
Program fee only. First month is $39; the FAQ says the fee drops to $75/month on an annual plan whose total is not published. Medication is not included: if your plan covers it, LifeMD says its average approved copay is $0–$25 per fill; if not, you pay cash-pay medication prices or cancel. People with Medicare, Medicaid, TRICARE or other government coverage are not eligible for the GLP-1 programs.
medication · clinician visits · lab work · insurance benefits check · coaching · LifeMD+ membership · captured September 12, 2026
Wegovy pill from $149/month cash-pay for new patients without insurance coverage, plus the $149/month program fee (first month $39; $75/month on the annual plan). Medication price depends on eligibility and supply and is billed separately from the program fee.
medication · clinician visits · lab work · insurance benefits check · coaching · LifeMD+ membership · captured September 12, 2026
Wegovy pen from $199/month cash-pay for new patients without insurance coverage, plus the $149/month program fee (first month $39; $75/month on the annual plan). Medication is billed separately and its price depends on eligibility and supply.
medication · clinician visits · lab work · insurance benefits check · coaching · LifeMD+ membership · captured September 12, 2026
Zepbound vial from $299/month cash-pay, plus the $149/month program fee (first month $39; $75/month on the annual plan). Higher doses cost more; medication is billed separately.
The program fee never includes medication unless a 'medication-included sub-program' is chosen at checkout. Cash-pay medication prices shown ($149 Wegovy pill, $199 Wegovy pen, $299 Zepbound vial) are introductory prices for new patients eligible without insurance and depend on supply. Foundayo (orforglipron), Ozempic, Saxenda and Zepbound KwikPen are listed without prices. Lab work is included when done at Quest or Labcorp, except in NY, NJ and RI where the lab bills you directly. A non-GLP-1 'Triple Therapy' pill pack (metformin, bupropion, topiramate) is offered with medication included for people with BMI 25 or above. Membership fees already paid are non-refundable.
Is LifeMD legit?
LifeMD, Inc. is a publicly traded telehealth company (Nasdaq: LFMD) headquartered in New York that runs virtual primary care, men's and women's health and a Weight Management Program across all 50 states. Care is delivered by LifeMD Affiliated P.C.s, a 50-state affiliated medical group of state-licensed providers, via video visits or messaging after an online intake and, where ordered, lab work. Prescriptions go to the patient's local pharmacy or LifeMD's affiliated mail-order pharmacy. The company is BBB accredited (rating A) and LegitScript certified, and faces a pending securities class action filed by shareholders in 2025.
- Company:
- LifeMD, Inc., 236 Fifth Avenue, Suite 400, New York, NY 10001 (Nasdaq: LFMD)
- Pharmacy partner:
- Prescriptions are sent to the patient's local pharmacy for pickup; LifeMD also operates its own affiliated mail-order pharmacy (launched August 2024, with non-sterile compounding capability) and a nationwide mail-order pharmacy network for home delivery.
- Clinicians:
- Treatment is delivered by LifeMD Affiliated P.C.s, an affiliated network of professional corporations whose U.S. state-licensed providers are authorized to practice in the patient's state; LifeMD says it is LegitScript certified. LifeMD, Inc. provides administrative and management services to the affiliated practices.
- States served:
- All 50 states (Weight Management lab costs are not covered in NY, NJ and RI).
- Cancellation:
- Cancel any time in the patient portal (My account > Billing & Card > Cancel/Pause Subscription) or by emailing support. No further program fees are charged after cancellation, but services and prescriptions continue only to the end of the paid term and there is no prorated refund. The bundled $19/month LifeMD+ membership renews monthly and is managed in the same account settings.
- Refunds:
- Prescription medications and supplements are not returnable or refundable. Monthly program and membership fees already charged are non-refundable, and cancelling mid-term gives no prorated refund. A 'Weight Loss Money-Back Guarantee' refunds the subscription fee (minus consultation, insurance-verification, prior-authorization and lab costs) if a self-paying member has not lost 10% of body weight after 12 continuous months, provided they attended all visits, completed labs, logged weight weekly and request it within 30 days of the anniversary.
- Lawsuit · 2025-08-27A shareholder filed a putative securities class action, Johnston v. LifeMD, Inc., et al. (Case No. 25-cv-04761), against LifeMD, its CEO and former CFO, alleging false and misleading statements under Sections 10(b) and 20(a) of the Exchange Act for the period May 7 to August 5, 2025. The case was transferred to the Southern District of New York in October 2025; an amended complaint was filed January 30, 2026 and the defendants' motion to dismiss was fully briefed by June 12, 2026 and remains pending. Four related shareholder derivative suits were also filed. This is an investor dispute, not a patient-care action. Source
What patients say
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Be First to ReviewWhat people report elsewhere
On Trustpilot (3.9/5, about 4,260 reviews) roughly three-quarters of reviewers give five stars, praising friendly, knowledgeable providers, quick appointment scheduling and help navigating insurance; the 15% one-star share complains about unexpected charges after sign-up, continued billing after cancelling, slow support replies, medication that was charged but never arrived and confusion over what the program fee covers versus medication. On BBB (2.79/5, 680 reviews, 843 complaints closed in three years, so many that BBB publishes only one in five) the same billing and cancellation themes dominate, along with long waits for a first shipment and misleading pricing.
Rate GLP-1 has no verified reviews of LifeMD yet; the paragraph above summarises public platforms and never quotes them.
Pros
- ＋ Includes lab work and ongoing clinician oversight
- ＋ Broader primary-care platform behind it
Cons
- － Total cost less obvious up front
- － Medication cost separate from membership
Medications & eligibility
Medications
- • Brand GLP-1s
- • Clinician-directed options
- • Lab-based care
Eligibility & insurance
LifeMD says patients with a BMI of 25 or higher may be eligible for GLP-1 treatment with or without a weight-related condition, while its program page gives a BMI threshold of 30 without a comorbidity for GLP-1s and offers Triple Therapy from BMI 25. People with any government coverage (Medicare, Medicaid, TRICARE, Medicare Supplement) are not eligible for the GLP-1 programs. Controlled substances are not prescribed.
Insurance: partial: the program fee is self-pay, but LifeMD runs an insurance benefits check and covered brand-name medication is billed through your plan (LifeMD cites an average approved copay of $0–$25); patients with Medicare, Medicaid or TRICARE are not eligible for the GLP-1 programs, and LifeMD accepts some commercial plans for select non-weight-loss services.
How LifeMD works
- 1Complete a confidential online questionnaire about your weight-loss goals and health history, paying $39 for the first month of the program.
- 2A LifeMD-affiliated provider reviews your intake and meets you by video or messaging to build a treatment plan; lab work follows if ordered (included at Quest or Labcorp outside NY, NJ and RI).
- 3The care team runs an insurance benefits check to see whether a brand-name GLP-1 is covered and what the copay would be, or presents cash-pay and coupon options if not.
- 4Your provider sends the prescription to your local pharmacy, or to a mail-order option if the local pharmacy cannot fill it.
- 5Ongoing provider check-ins, coaching and dose adjustments continue monthly while you stay enrolled, with a maintenance program available afterwards.
Alternatives to LifeMD
Providers in the same lane and price band, plus the comparison pages that include this one.
LifeMD FAQ
Is LifeMD legit?
Yes. LifeMD, Inc. is a publicly traded telehealth company (Nasdaq: LFMD) based in New York, BBB accredited with an A rating and LegitScript certified, and its providers are state-licensed clinicians in an affiliated 50-state medical group. Its customer ratings are mixed, with billing and cancellation complaints common on BBB and Trustpilot.
How much does LifeMD weight loss cost per month?
The Weight Management Program fee is $149 per month ($39 for the first month, or $75 per month on the annual plan). Medication is extra: cash-pay prices start at $149 for the Wegovy pill, $199 for the Wegovy pen and $299 for Zepbound vials, or an insurance copay if your plan covers the drug.
Does LifeMD accept insurance for GLP-1s?
Partly. LifeMD does not bill insurance for its program fee, but its team checks your benefits and, if a brand-name GLP-1 is covered, the pharmacy bills your plan and you pay the copay. Patients with Medicare, Medicaid, TRICARE or other government coverage are not eligible for the GLP-1 programs.
How do I cancel LifeMD?
Log in to the patient portal, open My account, go to Billing & Card and choose Cancel/Pause Subscription, or email LifeMD support. You will not be charged again, but you keep access only until the end of the period you already paid for, and past fees are not refunded.
Does LifeMD prescribe compounded semaglutide or tirzepatide?
LifeMD's weight-loss program is built around brand-name GLP-1s: Wegovy pen and pill, Zepbound, Saxenda, Ozempic, Mounjaro and Foundayo. Its fine print says a provider may prescribe compounded medication in certain clinically appropriate situations, but no compounded GLP-1 plan or price is published.
Which states does LifeMD serve?
LifeMD operates in all 50 states through its affiliated medical group. The one regional caveat is lab work: in New York, New Jersey and Rhode Island state rules stop LifeMD from covering lab costs, so the lab bills you or your insurance directly.
Rate GLP-1 editorial team
Researches provider pricing, licensing and public ratings from primary sources and re-verifies every profile on a published schedule.
September 12, 2026
Prices, ratings and policies re-checked against the sources below. Report an error
- LifeMD Weight Management Program page (pricing, FAQ, footnotes) — accessed September 12, 2026
- LifeMD FAQ — accessed September 12, 2026
- LifeMD Weight Management Program Money-Back Guarantee (refund guidelines) — accessed September 12, 2026
- LifeMD Terms & Conditions (subscription, cancellation, Weight Management Program terms) — accessed September 12, 2026
- LifeMD How It Works — accessed September 12, 2026
- LifeMD About page — accessed September 12, 2026
- LifeMD Membership plans page — accessed September 12, 2026
- Trustpilot: lifemd.com — accessed September 12, 2026
- BBB profile: LifeMD, Inc. — accessed September 12, 2026
- BBB customer reviews: LifeMD, Inc. — accessed September 12, 2026
- LifeMD, Inc. Form 10-Q for the quarter ended June 30, 2026 (Legal Proceedings) — accessed September 12, 2026
- LifeMD, Inc. Form 10-K for FY2025 (headquarters) — accessed September 12, 2026