Zealthy reviews
Zealthy is a New York telehealth company whose weight-loss program combines a $135-a-month membership with compounded semaglutide from $151 a month or compounded tirzepatide from $216 a month on quarterly supplies, plus insurance coordination for brand-name Wegovy, Zepbound, Ozempic and Mounjaro. It is the defendant in an active FTC/DOJ lawsuit over billing and cancellation practices and has two FDA warning letters, so it suits only people who read the fine print closely.
What Zealthy costs
Normalised to a monthly price and captured from Zealthy's own pages on September 12, 2026. Introductory offers are noted, never used as the price.
| Plan | Medication | Per month | What's included | Captured |
|---|---|---|---|---|
| Compounded semaglutide — 3-month supply + $135 membership (all-in)3-month supply shipped as three one-month vials; 20% off versus monthly'As low as $151/month' when purchasing a 3-month supply; the single-month price is not published. Membership ($135/mo) is billed separately. Compounded, not FDA-approved. | Compounded semaglutideCompounded semaglutide | $286/mo | medication · Zealthy membership ($135/mo) · shipping | September 12, 2026 |
| Compounded tirzepatide — 3-month supply + $135 membership (all-in)3-month supply shipped as three one-month vials; 20% off versus monthly'As low as $216/month' when purchasing a 3-month supply; the single-month price is not published. Membership ($135/mo) is billed separately. Compounded, not FDA-approved. | Compounded tirzepatideCompounded tirzepatide | $351/mo | medication · Zealthy membership ($135/mo) · shipping | September 12, 2026 |
medication · Zealthy membership ($135/mo) · shipping · captured September 12, 2026
'As low as $151/month' when purchasing a 3-month supply; the single-month price is not published. Membership ($135/mo) is billed separately. Compounded, not FDA-approved.
medication · Zealthy membership ($135/mo) · shipping · captured September 12, 2026
'As low as $216/month' when purchasing a 3-month supply; the single-month price is not published. Membership ($135/mo) is billed separately. Compounded, not FDA-approved.
Zealthy splits its program into a recurring membership ($135/month, first month discounted) and medication. Compounded semaglutide and tirzepatide are quoted only as 'as low as' quarterly prices; 1-month supplies exist but are not priced on the site. Brand-name Wegovy, Zepbound, Ozempic and Mounjaro are billed through your insurance, with copays 'as low as $25/month' when a prior authorization is approved. The terms say some members may be required to sign up for multiple months of membership to receive their prescribed medication.
Is Zealthy legit?
Zealthy is operated by FitRX, LLC dba Zealthy (also Zealthy, Inc.) at 30 Irving Place, New York, NY; it was founded in 2022 by Kyle Robertson, the former CEO of Cerebral, and launched in early 2023. Medical services are provided by affiliated medical groups Bruno Health, P.A. and Outlast Health with U.S.-licensed physicians and nurse practitioners; compounded medication ships from an unnamed state-licensed sterile compounding pharmacy. Since 2024 the company has been a defendant in a federal FTC/DOJ lawsuit, and it received FDA warning letters in September 2025 and February 2026.
- Company:
- FitRX, LLC dba Zealthy / Zealthy, Inc., 30 Irving Pl Fl 7, New York, NY 10003
- Pharmacy partner:
- Unnamed 'state-licensed sterile compounding pharmacy' partner
- Clinicians:
- Zealthy says its providers are U.S.-licensed, board-certified physicians and nurse practitioners practising through Bruno Health, P.A., Outlast Health and affiliated medical groups.
- Cancellation:
- Memberships bill automatically every month on the sign-up date. You can cancel at any time in the patient portal: go to Profile, choose 'Manage membership', then 'Manage plan'. Zealthy's terms note that some weight-loss members may be required to hold multiple months of membership to receive their prescribed medication; the FTC/DOJ complaint alleges cancellations were made difficult, and BBB reviewers report charges continuing after cancelling.
- Refunds:
- All sales are final: prescription products cannot be returned or refunded once filled by the partner pharmacy, and consultation, visit and membership fees are non-refundable. Zealthy says it will review refunds for processing errors on request.
- FTC action · 2024-05-31The United States (DOJ on behalf of the FTC) added Zealthy, Inc., Bruno Health, P.A., Gronk, Inc. and CEO Kyle Robertson to its case United States v. Cerebral, Inc. (S.D. Fla. 1:24-cv-21376) in a first amended complaint filed May 31, 2024, alleging violations of the FTC Act and the Restore Online Shoppers' Confidence Act through unclear subscription terms, charges without express consent and hard-to-cancel memberships. In May 2026 the government voluntarily dismissed Bruno Health and Gronk; the case against Zealthy and Robertson continues, with a jury trial set for April 2027. Source
- FTC action · 2026-04-13In the same case the government filed a third amended complaint (April 10, 2026) and a motion for a preliminary injunction seeking an asset freeze and receivership over Zealthy and Kyle Robertson, alleging prescriptions were ordered by non-clinicians using doctors' names and NPI numbers without their knowledge, plus continued ROSCA violations. Zealthy opposed the motion in June 2026; an in-person hearing is scheduled for October 5, 2026. Source
- FDA warning letter · 2025-09-09The FDA issued a warning letter to FitRX, LLC dba Zealthy after reviewing getzealthy.com in August 2025, finding that claims about its compounded semaglutide products (for example describing it as the active ingredient in Wegovy and Ozempic) were false or misleading and the products misbranded under FD&C Act sections 502(a) and 502(bb). A written response within 15 working days was requested. Source
- FDA warning letter · 2026-02-20A second FDA warning letter went to FitRX, LLC (dba FitRx, the same legal entity) concerning compounded semaglutide and tirzepatide marketed on its fitrxapp.com site, citing false or misleading claims implying FDA approval and labeling that misrepresented the manufacturer. The letter requested identification of the actual producers and correction of the claims within 15 working days. Source
- Lawsuit · 2025-08-04Novo Nordisk A/S and Novo Nordisk, Inc. sued Zealthy Inc. in the U.S. District Court for the Southern District of New York (1:25-cv-06391) on August 4, 2025, alleging Lanham Act trademark infringement and false advertising in the marketing of compounded semaglutide products. The docket showed filings as recently as September 11, 2026 and the case remains open. Source
- BBB alert · 2026-09-12BBB displays a 'Pattern of Complaints' alert and a government-action notice on Zealthy's profile, which is not accredited and not rated; 2,492 complaints were closed in the last three years, mostly about unauthorized or repeated charges and cancellations that did not stop billing. Source
Safety of what they sell: Is compounded tirzepatide safe? · Is compounded semaglutide safe?
What patients say
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Be First to ReviewWhat people report elsewhere
On Trustpilot (3.2/5, 6,049 reviews; 49% five-star, 41% one-star) satisfied members describe an easy sign-up, good results on medication, helpful providers and reasonably fast shipping. The dominant complaints, on both Trustpilot and BBB (2.3/5, 2,305 reviews, 2,492 complaints in three years), are billing: unexpected or duplicate charges, charges continuing after cancellation, slow or refused refunds, and a cancellation flow that did not stop every recurring component. Reviewers also cite hard-to-reach support, delayed responses, portal and refill-system glitches, shipping delays and prescriptions that were paid for but not fulfilled.
Rate GLP-1 has no verified reviews of Zealthy yet; the paragraph above summarises public platforms and never quotes them.
Pros
- ＋ Low promotional first-month price ($49)
- ＋ Offers both compounded and insurance-coordinated brand medications
- ＋ Includes provider visits, refills, and coaching in membership
Cons
- － Mixed Trustpilot reviews with frequent billing complaints
- － D- BBB rating with over 2,400 unresolved complaints
- － No disclosed compounding pharmacy accreditation (PCAB/NABP)
Medications & eligibility
Medications
- • Compounded semaglutide
- • Compounded tirzepatide
- • Brand GLP-1s
- • Wegovy®
- • Zepbound®
- • Ozempic® (via insurance)
Eligibility & insurance
Zealthy's BMI chart: 30 or above 'likely' eligible; 27–29.9 'likely' subject to review; 25–26.9 'case by case' with a weight-related condition; below 25 not eligible. The prescriber makes the final decision.
Insurance: partial: brand-name GLP-1s can be billed to insurance with Zealthy handling prior authorization (copays as low as $25/month); the membership fee and compounded medication are cash-pay
How Zealthy works
- 1Create an account and answer an online health assessment (about five minutes) to check eligibility; the first month of membership is discounted.
- 2A Zealthy provider reviews your intake and, if appropriate, prescribes a GLP-1; you are matched with a coach for unlimited messaging.
- 3For brand-name drugs, Zealthy's insurance coordinators submit a prior authorization and the prescription goes to your chosen pharmacy; for compounded semaglutide or tirzepatide, the partner pharmacy ships a 1- or 3-month supply in roughly 2–9 business days.
- 4Message your provider about side effects and dosing, complete refills through the portal, and manage or cancel the membership under Profile > Manage membership.
Alternatives to Zealthy
Providers in the same lane and price band, plus the comparison pages that include this one.
Measured8.5/10Compounded semaglutideCompounded tirzepatideBrand-name GLP-1sHigher overall score: 8.5/10from $49/moRead review →
Defy Medical7.8/10Compounded tirzepatideCompounded semaglutideHigher overall score: 7.8/10Pricing not listedRead review →
Fridays Health7.5/10Compounded semaglutideCompounded tirzepatideBrand-name GLP-1sHigher overall score: 7.5/10from $49/moRead review →Zealthy FAQ
Is Zealthy legit?
Zealthy (FitRX, LLC) is a real New York telehealth company with licensed providers, but it is currently a defendant in a federal FTC/DOJ lawsuit over subscription billing and cancellation practices, faces a government motion for an asset freeze and receivership, and received FDA warning letters in 2025 and 2026. Its Trustpilot score is 3.2/5 and BBB shows a pattern-of-complaints alert.
How much does Zealthy cost per month?
The weight-loss membership is $135 a month (first month promoted at $39–$49), and medication is extra: compounded semaglutide from $151 a month or compounded tirzepatide from $216 a month when you buy a 3-month supply. Brand-name drugs are billed through insurance, with copays as low as $25 where covered.
Does Zealthy accept insurance?
Partly. Zealthy's coordinators submit prior authorizations so brand-name Wegovy, Zepbound, Ozempic or Mounjaro can be covered by your plan, but the membership fee is not billable to insurance or HSA/FSA, and compounded semaglutide or tirzepatide is paid out of pocket.
How do I cancel Zealthy?
Log in to the Zealthy portal, open your Profile, select 'Manage membership' and then 'Manage plan' to cancel; memberships otherwise renew monthly on your sign-up date. Medication and membership fees already charged are non-refundable, and many BBB reviewers report needing to follow up to stop charges.
What medications does Zealthy prescribe?
Zealthy prescribes compounded semaglutide and compounded tirzepatide shipped to your home, and brand-name Wegovy, Zepbound, Ozempic and Mounjaro through your pharmacy when insurance covers them. Compounded products come from a state-licensed sterile compounding pharmacy and are not FDA-approved.
What is the Zealthy lawsuit about?
In United States v. Cerebral, Inc. (S.D. Fla.), the FTC and DOJ allege Zealthy and CEO Kyle Robertson violated the FTC Act and ROSCA with unclear subscription terms, unauthorized charges and obstructed cancellations; a 2026 amended complaint adds allegations of prescriptions ordered under doctors' names without their knowledge. Zealthy disputes the claims; a preliminary-injunction hearing is set for October 5, 2026.
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September 12, 2026
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- Zealthy Weight Loss FAQ (pricing, billing, cancellation, BMI) — accessed September 12, 2026
- Zealthy weight-loss pricing landing page — accessed September 12, 2026
- Zealthy weight-loss page — accessed September 12, 2026
- Zealthy semaglutide & tirzepatide page (BMI chart) — accessed September 12, 2026
- Zealthy Subscription, Cancellation and Refund Policy — accessed September 12, 2026
- Zealthy Returns and Refunds — accessed September 12, 2026
- Zealthy Terms of Use (FitRX, LLC; Bruno Health, P.A.) — accessed September 12, 2026
- Zealthy homepage — accessed September 12, 2026
- Trustpilot: getzealthy.com — accessed September 12, 2026
- BBB profile: Zealthy, Inc. — accessed September 12, 2026
- BBB customer reviews: Zealthy, Inc. — accessed September 12, 2026
- CourtListener docket: United States v. Cerebral, Inc., 1:24-cv-21376 (S.D. Fla.) — accessed September 12, 2026
- Fierce Healthcare, 2026-04-17: DOJ seeks asset freeze, receivership against Zealthy — accessed September 12, 2026
- FDA warning letter to FitRX, LLC dba Zealthy, 2025-09-09 — accessed September 12, 2026
- FDA warning letter to FitRX, LLC dba FitRx, 2026-02-20 — accessed September 12, 2026
- CourtListener docket: Novo Nordisk A/S v. Zealthy Inc., 1:25-cv-06391 (S.D.N.Y.) — accessed September 12, 2026